Privacy Policy

At Akanksha, we are committed to protecting the privacy of our visitors and customers. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your information.

  1. Information We Collect

    We may collect the following types of information:

    • Personal Information: This includes your name, email address, shipping address, billing address, phone number, and any other information you provide when creating an account, placing an order, or contacting customer support.
    • Payment Information: We collect your payment card details (card number, expiry date, CVV) through secure third-party payment processors. We do not store your full payment card details on our servers.
    • Website Usage Information: We collect information about your interactions with our website, such as your IP address, browser type, operating system, pages visited, and referring URLs. This information is collected through cookies and similar technologies.
    • Device Information: We collect information about the device you use to access our website, such as the device type, operating system, and unique device identifiers.
  2. How We Use Your Information

    We use your information for the following purposes:

    • Processing Orders: We use your personal and payment information to process and fulfill your orders, including shipping and delivery.
    • Customer Support: We use your information to respond to your inquiries and provide customer support.
    • Website Improvement: We use website usage information to analyze website traffic, identify trends, and improve our website’s design and functionality.
    • Marketing Communications: With your consent, we may send you emails or other communications about new products, promotions, and other updates. You can opt out of receiving these communications at any time.
    • Legal Compliance: We may use your information to comply with applicable laws and regulations.
  3. Cookies and Similar Technologies

    We use cookies and similar technologies to collect website usage information and improve your browsing experience. You can manage your cookie preferences through your browser settings.

  4. Sharing Your Information

    We may share your information with the following third parties:

    • Service Providers: We share only relevant information with service providers who assist us with payment processing, shipping, marketing, and other essential functions. These service providers are contractually obligated to protect your information.
    • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
    • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  5. Data Security

    We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

  6. Your Rights

    You have the following rights regarding your personal information:

    • Access: You can request access to your personal information.
    • Correction: You can request correction of any inaccurate or incomplete personal information.
    • Deletion: You can request deletion of your personal information, subject to certain exceptions.
    • Objection: You can object to the processing of your personal information.
  7. Children’s Privacy

    Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

  8. Changes to this Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on our website.

  9. Contact Us

    If you have any questions about this Privacy Policy, please contact us at art@akanksha.org